Shipping & returns
UK MAINLAND DELIVERY
*FREE SHIPPING ON RETAIL ORDERS OVER £15 USE PROMO CODE FREESHIPPING AT CHECKOUT* (available on standard shipping option only)
All of our shipping options are sent via Royal Mail ensuring your item is in safe hands every step of the way. We offer 2 shipping options at checkout :
Standard : Royal Mail aims to safely deliver your letter or parcel in 1 to 3 working days.
Next Day Delivery : Signed for & trackable, Royal Mail guarantees to safely deliver your letter or parcel the next working day by 1pm. Please note Next Day Delivery orders need to be placed by 3pm Monday to Thursday to guarantee delivery.
Once you have placed your order with us, we will send you an email notifying you that it has been shipped. We will provide you with a tracking code (next day service only) which you can then use via the Royal Mail Track & Trace Website.
All of our International deliveries are sent via Royal Mail ensuring your item is in safe hands every step of the way.
Royal Mail aims to safely deliver your letter or parcel to Europe in 3 to 5 working days, and worldwide in 5 to 7 working days.
If you need your order quickly please contact us and we will get a personalised quote for you.
The most important thing to us is that you are happy with your purchase. If however you are unhappy with you item and would like to return it, please let us know within 5 working days of delivery.
Providing that the item is returned to us in the packaging and condition that we sent it in, we are happy to offer you a refund or exchange (minus any delivery costs).